Privacy policy
This page describes how we handle personal data when you use baluzini.com.
It is for information only and does not replace professional legal advice.
Payments, email and the website
Card and other payments are processed by a certified payment partner. You complete checkout on their secure flow. We do not store your full card number; we receive what we need to fulfil your order and support you.
If you join our mailing list, your email is held by an email marketing provider so we can send messages you asked for. You can unsubscribe using the link in any of those emails.
If you ask to be notified when a product becomes available, we keep your contact details only to contact you about that request.
The site is hosted with a commercial provider. Standard technical data (such as connection and device information) may be processed so the pages load reliably and safely.
We may use analytics to see, in aggregate, how the site is used. Depending on setup, this can involve cookies or similar technology.
Some pages show content from social networks (for example Instagram). When you view or interact with that content, the platform may process data under its own privacy policy.
Data we collect and why
Newsletter: email address and confirmation that you agreed to this policy, to send the newsletter.
Orders: name, email, delivery details where needed, order contents and payment status from our payment partner, to perform the contract.
Product notifications: email and which product you asked about, for that one-off or short follow-up only.
Browsing and technical data: may be processed by hosting, analytics, or payment pages when you open checkout.
Direct emails to us: we keep what you send only as long as needed to reply and to meet legal or tax duties linked to orders.
Legal bases (UK / EEA overview)
We rely on performance of a contract for orders and payments. For the newsletter and similar marketing, we rely on consent. For some analytics or site security, we may rely on consent or legitimate interests, in line with applicable law and your choices.
We do not sell your personal data. Service providers act on our instructions where they process data for us.
Retention and security
We keep order-related information for as long as accounting, tax, and customer law or practice require. Newsletter data is kept until you unsubscribe or we remove your entry. Notification requests are kept only as long as needed for that purpose.
We use secure connections and limit access to personal data. No online service is risk-free; we apply reasonable safeguards.
International transfers
Some providers may process data outside the UK or EEA. Where required, they use approved safeguards (such as standard contractual clauses). See each provider’s documentation for detail.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing, to object to certain processing, and to data portability. You may complain to your local supervisory authority.
To exercise rights with us, use the contact details on the contact page. For newsletter or payment services, their own tools (unsubscribe links, customer portals) may also apply.
Children
Our pieces are aimed at adults who collect or display them. The site is not directed at children, and we do not knowingly collect children’s data for marketing.
Changes
We may update this policy when our practices change. The version on this page is the current one; material updates will be reflected here where appropriate.
Have a lawyer or data protection adviser review this text against your real suppliers, cookies, and marketing setup before you rely on it in public.